Updated on: Oct 20, 2025 01:57 pm IST
Apart from the AWS, many users are reporting issues with other online platforms, including Robinhood, Snapchat, Perplexity and Paypal’s Venmo.
Several online platforms including Amazon’s cloud unit Amazon Web Services (AWS) are down for thousands of users in the United States on Monday, according to Downdetector. As per the platform, Amazon.com, Prime Video and Alexa are facing issues.
In an update on its status page, AWS said, “We can confirm increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region.”
Apart from AWS, many users are reporting issues with other online platforms, including Robinhood, Snapchat, Perplexity and Paypal’s Venmo.
Aravind Srinivas, the CEO of Perplexity has said that the root cause of the outage with the AI chatbot was an AWS issue. “Perplexity is down right now. The root cause is an AWS issue. We’re working on resolving it,” he wrote on X.
Netizens react
As many of the online platforms faced issues, users flocked to X to highlight the issue. One user posted on X, “wow AWS went down and took half the internet with it.”
“Even amazon dot com is down. I don’t recall that happening in past AWS outages. This must be a big one,” another wrote.
A third user posted, “Why is Snapchat and everything else down I can’t lose my snap streaks,” another user wrote.
Another wrote, “Hey guys! So I just went on downdetector (to see if just a few things were down, or if there was some sort of outage) and uhhh… this doesn’t look great!”
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