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IKEA stores in Portugal and Spain refuse to take in new customers amid major power outage

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IKEA stores in Portugal and Spain refuse to take in new customers amid major power outage


IKEA’s big stores in Spain have switched to backup generators and are not allowing new customers in amid a power outage affecting large parts of Spain and Portugal, IKEA franchisee Ingka Group said on Monday.

IKEA’s large stores in Spain are using backup generators and halting new customers due to a major power outage affecting both Spain and Portugal. REUTERS/Nacho Doce(REUTERS)

IKEA’s smaller city stores and pick-up points in Spain are temporarily closed, a spokesperson for the global furniture retailer said in a statement.

“We are letting our customers and co-workers stay in our stores in case they have no transportation options,” they said.

Spain and Portugal were hit by a widespread power outage on Monday that paralysed public transport, caused large traffic jams and delayed flights.

Utility operators sought to restore the grid but Spanish electricity transmission operator Red Eléctrica said the outage, the cause of which was not immediately known, could last from six to 10 hours. Officials said the possibility that it was caused by a cyber attack had not been ruled out.

Also Read: Cyberattack in Spain and Portugal? Is Russia behind sudden power outage leading to blackouts?

Major power outage halts life in Portugal and Spain

The outage caused chaos in parts of Portugal and Spain as traffic lights stopped working, causing gridlock. Transport networks were halted, hospitals were left without power and people were trapped in the metro and in elevators.

In Madrid, hundreds of people stood in the streets outside office buildings and there was a heavy police presence around some important buildings, with officers directing traffic as well as driving along central atriums with lights.

The Spanish and Portuguese governments met to discuss the outage, which also briefly affected parts of France, and a crisis committee was set up in Spain, sources familiar with the situation said.

Spanish Prime Minister Pedro Sánchez visited electricity transmission operator Red Eléctrica’s control centre.

“The government is working to determine the origin and impact of this incident and is dedicating all resources to resolve it as soon as possible,” the Spanish government said.

Red Electrica said it was working with regional energy companies to restore power. Portuguese utility REN said it had activated plans for the phased restoration of the electricity supply.

Play at the Madrid Open tennis tournament was suspended, forcing 15th seed Grigor Dimitrov and British opponent Jacob Fearnley off the court as scoreboards went dark and overhead cameras lost power.

The European Commission said it was in contact with the authorities in Spain and Portugal and the European network of transmission system operators ENTSO-E to try to establish the cause of the outage.

Also Read: Spain, Portugal power outages cause frustration among people; Videos and memes flood Internet

European grid failure to be blamed?

Power outages on this scale are rare in Europe. In 2003 a problem with a hydroelectric power line between Italy and Switzerland caused a major outage across the whole Italian peninsula for around 12 hours.

In Madrid, the air was filled with the sound of police sirens and helicopters clattered overhead.

The towering Torre Emperador skyscraper in the Spanish capital was evacuated via stairs. Worried people tried desperately to reach their children’s schools as the cell signal came and went.

In a video posted on X, Madrid Mayor Jose Luis Martinez-Almeida urged the capital’s residents to minimise all travel and stay at their current locations if possible.

Airports reported delays. AENA, which manages 46 airports in Spain, reported flight delays around the country.

Portugal’s airport operator ANA said airports activated emergency generators which for now allows essential airport operations to be maintained at Porto and Faro airports.

“In Lisbon, operations are ongoing but with limitations. So far, there have been no impacts on Madeira and Azores airports,” it said.


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